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If you are 65 or older, have end stage renal failure, or are permanently disabled, you probably have Medicare Benefits. Please contact Medicare to determine if this claim was filed, why it has not been paid at this time, and get a status on when a check will be sent to the provider.

For Your Information:

Medicare Part A provides benefits for In-patient hospitalizations. Medicare part B provides benefits for Out-patient services such as; ambulatory surgery, pre-surgical testing, physician services, and diagnostic testing.

Your Medicare card will indicate if you have Part A or Part B, or both, and their effective dates. If you are 65 or over, but you or your spouse are still actively employed, your employer group health plan may be the primary carrier for medical claims. In this case you would need to be sure that the claim was submitted to the primary carrier prior to Medicare.

If the Medicare has no record of this claim, we will assist you by communicating this information to the hospital, or doctor's office, and requesting that the claim is re-submitted. Please call and ask for an insurance billing representative. We will need your name, address, phone number, and the Medicare #.

Please have all information available when you call for the person or patient who is covered.

Focus Financial Services (FFS) is nationally recognized for it's cutting edge collection and call center software and use of predictive automated dialers. FFS is an active member of the Florida Collector's Association, and is on line with the major credit reporting agencies..FFS has also been providing collection services to the community for over 20 years.

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