Call Toll Free:
Representives Are Available:
Monday - Thursday 8:00am to 7:00pm
Friday 8:00am to 5:00pm.

If you have Medicaid coverage you need to contact your caseworker, or the Medicaid office, to determine if the claim for this account was already submitted. They have representatives who should be able to answer your questions, and give you a status on why payment has not yet been made.

* Note: Medicaid does have a filing limit, so please be sure to investigate any discrepancies with your carrier promptly. In the event they have no record of this claim, we will assist you by submitting a claim on your behalf. You will need to contact our office to give us the necessary information. This may be easiest by sending us a copy of Medicaid card. Or you can call and ask for an insurance billing representative. We will need your name, address, phone number, and the Medicaid ID# for the patient.

Please have all information available when you call for the person or patient who is covered.

Focus Financial Services (FFS) is nationally recognized for it's cutting edge collection and call center software and use of predictive automated dialers. FFS is an active member of the Florida Collector's Association, and is on line with the major credit reporting agencies..FFS has also been providing collection services to the community for over 20 years.

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