Call Toll Free:
1-800-428-0923
Representives Are Available:
Monday - Thursday 8:00am to 7:00pm
Friday 8:00am to 5:00pm.
Health Insurance

If you have health insurance through your employer, or have an individual policy, you should contact that insurance carrier to determine if the claim for this account was already submitted. You are the subscriber, and they have representatives who should be able to answer your questions, and give you a status on why payment has not yet been made.

* Note: each carrier has their own filing limits, so please be sure to investigate any discrepancies with your carrier promptly.

In the event your carrier has no record of this claim, we will assist you by submitting a claim on your behalf. You will need to contact our office to give us the necessary information. This may be done, by faxing us a copy of your insurace card, both front and back or you can call and ask for a collection representative. We will need your name, address and phone number, and the subscriber ID#, Insurance carrier's name, address, and phone number. Please have all information available when you call.

Focus Financial Services (FFS) is nationally recognized for it's cutting edge collection and call center software and use of predictive automated dialers. FFS is an active member of the Florida Collector's Association, and is on line with the major credit reporting agencies..FFS has also been providing collection services to the community for over 20 years.

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Medicare collections